Patient Care Assistant

Job Purpose: To ensure comprehensive and compassionate care, supporting patients and healthcare professionals, and contributing to a positive and effective care environment. Key Responsibilities and Duties: • Ensures the clinic or procedure room is fully equipped with all necessary instruments, devices, and supplies, maintaining readiness for patient care. • Conducts comprehensive assessments of patients, including vital signs, medical history, fall risk evaluations, and screening for symptoms of infectious diseases. Document findings accurately and apply necessary precautions. • Supports physicians during patient examinations and clinic-based procedures, prioritizing patient comfort and safety throughout the process. • Coordinates and schedule follow-up appointments, referrals to specialists, and necessary diagnostic tests, ensuring seamless continuity of care. • Monitors and manages medical supplies and equipment, ensuring the outpatient department (OPD) is adequately stocked. Implement efficient usage practices and confirm that all services are paid for prior to procedures. • Accurately records vital signs, including temperature, pulse, respiration, pain level, oxygen saturation, and blood pressure, along with anthropometric measurements. • Documents patient information and care activities meticulously in the system, ensuring compliance with organizational standards. • Collaborates effectively with nurses, doctors, and other healthcare team members to support patient care plans and ensure coordinated delivery of care. • Performs simple dressing changes as required, maintaining adherence to infection control protocols. • Administers topical applications and eye drops with precision, ensuring patient comfort and safety. • Conducts point-of-care testing as necessary, following established protocols and procedures. • Ensures accurate charging for services rendered to patients, tracking and managing stock usage against the unit's inventory. • Regularly monitors supply levels and check expiration dates of medications and instruments, ensuring timely replenishment. • Informs the Nurse Manager of any deficits or nearly expired supplies to facilitate timely requests for replenishment from the main store. • Takes appropriate actions in urgent or unexpected situations within the scope of routine responsibilities, ensuring patient safety. • Identifies and reports defective or broken equipment, facility maintenance issues, and safety or environmental hazards to the appropriate personnel. • Floats and covers other units as needed, completing tasks assigned by the Charge Nurse or Nurse Manager based on competency and availability. • Works rotating shifts, including weekends and holidays, and remain available on call as required to meet departmental needs. • Keeps current with professional development requirements to enhance knowledge, skills, and practice in the clinical setting. • Maintains patient confidentiality, ensuring that sensitive information is kept secure and private. • Assists patients with mobility needs, including transferring them between beds, chairs, and other locations, as well as aiding with walking or the use of mobility aids. • Reports any incidents or safety concerns to the appropriate personnel and assist with necessary follow-up actions to promote a safe environment. All Fakeeh Care employees are responsible for continuous improvement, including: • Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values. • Actively contributing to continuous improvement initiatives, within the scope of the role. • Adherence to safety protocols and proactively seeking to address any job-related safety concerns. • Maintaining strict confidentiality of all sensitive information accessed or encountered during work. • Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats. • Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards. • Completion of mandatory education as per the requirement, at least one month prior to expiration. Skills and Abilities: • Accuracy, ability to work under stress and pressure. • Initiative and can work as a team member. • Able to adapt to change and upgrading technologies. Experience: • 1 year of experience as a Patient Care Assistant • Transition to practice program for fresh graduates from relevant program Education: Training program as Patient Care Assistant / Diploma in Nursing or in the same field Language: Fluency in spoken and written English is essential, and Arabic is desirable Licenses / Certifications: License from the country of origin, License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS, ACLS and other LSTC courses as applicable.