Patient Care Technician

Job Purpose / Objective Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned physician and patient/family. Key Responsibilities / Accountabilities • Ensure the readiness and arrangement of the clinic/ environment cleanliness/ supplies on daily basis. • Assist Physician in examining the patient and arrange specific equipment required within the clinic prior to clinical procedures. • Organize and coordinate clinic activities (patient flow etc.) • Ensure that all required documents are completed (claims, referral, etc.) • Track patient status and assist as needed (with lab, radiology, etc.) • Process admission and referral accurately in a timely manner. • Receive call, clarification and answer as needed. Answer telephone courteously, relay messages accurately and promptly, answer general enquiries by visitors. • Adhere to JCIA/CBAHI standards of patient safety. • Adhere to nursing documentation policy. • Maintain patient privacy and confidentiality. • Initiate emergency and resuscitative measures when needed. • Provide patient/family with the required education. • Adhere to punctuality and attendance policy. • Maintain required competency as per HMG policy. • Maintain the required license as per MOH regulation. • Adhere to infection control standards. • Adhere to dress code policy. • Perform Nursing procedures as per the scope of practice which include: • Checking vital signs/pulse oximeter. • Checking patient weight and height. • Gluco check. • ECG-pain assessment. • Answer question when needed within the scope as PCT, or refers to RN/SN as appropriate. • Attend required meetings and educational activities. • Report to supervisor/charge nurse any observations and/or concerns about the person’s condition without delay. • Guide patient to relevant areas for investigations, giving written information as required. • Participate in person-centered care initiatives undertaken by HMG. • Enrich patient experience with compassion, respect, and dignity. • Perform other applicable tasks and duties assigned with the realm of his/her knowledge, skills, and abilities. Education/ Professional Qualification • Bachelor’s degree of Science • Passing PCT Program Experience Preferably with some working experience in healthcare. Fresh graduate with interest in healthcare is acceptable. Professional Licensing / Certification / Training • Valid Saudi Council • BLS Certification