SA-Business Expert (Saudi and GCC Nationals)

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Careers at Apple Work at Apple Life at Apple Profile Sign In Search Back to search results Selection changes the language of the page/contentArabicEnglish - SaudiEnglish - US SA-Business Expert (Saudi and GCC Nationals) Saudi ArabiaApple Retail Where we're hiring Submit Resume Summary Posted: Nov 06, 2026 Role Number:200598715 Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Business Expert, you’re part of a team that’s passionate about helping businesses succeed. You create owners by connecting with new and existing business customers to identify opportunities, propose solutions, forecast needs, and close sales. Your knowledge of industry trends and expertise with Apple products and services — along with third-party technologies — help you to develop business solutions tailored to the needs of customers. You’re a top sales performer who has exceptional interpersonal and influencing skills, and you’re considered a resource to the wider Retail Store or Contact Center team. You inspire an environment where Apple Retail Business is a part of everyone’s role, no matter how the customer chooses to visit Apple. Description Establish and engage business customers by showcasing our technology. Help them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and employees. Proactively engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating them on relevant ways to buy. Serve as the go-to expert on business solutions, and mentor the team on business customer needs and solutions. Collaborate in business sessions, briefings, workshops, and events by identifying and recommending unique offerings to fit customers’ business needs. Lay a foundation for long-term relationships between local business customers and Apple Retail through proactive and informative engagement, exceptional service, and tailored recommendations. Maintain accurate business customer contact and relationship information in our Customer Relationship Management app so Apple has accurate business intelligence. Perform other tasks as needed, including but not limited to providing customer service and support in your line of business. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. Minimum Qualifications You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in your work location, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Have experience with Apple products, services, and solutions. Be proficient in the local language, both written and spoken. Preferred Qualifications You can: Show a track record of strong performance and results. Communicate effectively and tailor your communication style to different audiences. Work in a fast-paced environment and make timely decisions, sometimes under tight deadlines and pressure. Build rapport and work effectively with both internal and external customers, including business owners and executives. Demonstrate excellent organizational skills, the ability to set priorities, and responsiveness to customer requests. Draw from a deep technical understanding of Apple products and services, both in store and online, along with expertise in business solutions and industry trends. Learn, navigate, and use new tools and systems. At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations. At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.Learn about accessibility in Apple’s workplace Where we're hiring Submit Resume Back to search results See all roles in Saudi Arabia Apple Footer Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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